Digital Documents, LLC Announces Quality Audit Results

Results from an independent quality audit performed demonstrated that through the use of their dDSpeedScan® technology and processes, Digital Documents, LLC created a database that had an accuracy level of 99.995%.

Version 4.0 of dDSpeedScan ® document scanning, indexing software and processes can output images and data into over 240 formats with a 17% improvement in document scanning throughput rates over the previous version. In addition to the enhanced image, data validation and quality assurances, the largest and most complex projects can be processed with quick turnaround and higher than industry standard image and data quality. Clients that use their services are able to demonstrate tangible and measurable benefits, and often realize increased profits and revenue with dramatically reduced document management costs and expenses. In addition, their scanning services allow organizations to unlock the true value of the information trapped in their documents.

“This particular project involved a mixed document collection relating to patent infringement litigation. Not only were there a very large number of documents that had to be processed in a very short period of time, the coding was very complex as the documents contained a lot of scientific and numeric data. Through the use of a number of manual and automated processes, we coded over 1.72 million characters with independent audit revealing that there were 14 coded characters that were suspect. After further review, the accuracy of some of these characters could still not be determined as there were instances where a Zero looked like an “O” and a Five looked like the letter “S”. On one document, the corner of the page was ripped and half the letters were missing. However, to create a database that has an accuracy level of 99.995% from an unstructured document collection is a fantastic testament to our staff, technology, and our document scanning and indexing processes and quality controls and assurances. This accuracy level exceeds traditional approaches of double-key entry and verification utilized by off shore coding vendors, and considerably higher than our current industry standard of 90% to 95%. Clients that have used our services and taken advantage of our sizable investment in technology like dDSpeedScan® 4.0, are able to demonstrate tangible and measurable benefits, and often realize increased profits and revenue with dramatically reduced document management costs and expenses” stated James M. Eglin, Jr., Executive Vice President of Sales & Marketing in making this announcement.